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Privacy Policy

Effective Date: April 1, 2025

1. Introduction

US Relocators (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This policy describes the types of information we may collect from you or that you may provide when you visit https://usrelocators.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We may collect several types of information from and about users of our Website, including:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Moving details (origin, destination, dates, inventory)
  • Any other information you voluntarily provide through forms or communication

b. Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on site

c. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance.

3. How We Use Your Information

We use information that we collect about you or that you provide to us:

  • To provide moving quotes and services
  • To respond to inquiries and customer service requests
  • To improve our website and services
  • To send updates, promotions, or service-related communications
  • To comply with legal obligations

4. SMS Communication & Consent

By providing your phone number through our Website or other communication channels, you consent to receive SMS/text messages from US Relocators related to:

  • Moving quotes and estimates
  • Appointment confirmations and updates
  • Customer service communications

SMS Consent Statement:
SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying “STOP” to any message.

5. Sharing of Information

We do not sell, rent, or lease your personal information.

We may share your information only in the following situations:

  • With service providers who assist in operating our business (e.g., scheduling, CRM systems)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

All third parties are required to maintain the confidentiality of your information.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You may:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time

To exercise these rights, contact us at:
info@usrelocatos.com

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children’s Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy, you may contact us:

US Relocators
335 Kennedy Drive
Hauppauge, NY 11788
Email: info@usrelocatos.com
Phone: (516) 595-7420

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