Frequently Asked Questions
Have a question about your move? Below are answers to the questions we hear most often — about quotes, packing, local and long-distance moves, storage and more. Don’t see yours? Call (888) 570-RELO for a free, no-obligation quote.
What areas does US Relocators serve?
US Relocators is based in Hauppauge, NY and has served Long Island for years. We handle local moves across Nassau and Suffolk County as well as long-distance moves up and down the entire East Coast — from Maine all the way to Florida. Whether you’re moving across town or across state lines, the same professional crews handle your belongings.
How do I get a moving quote?
Getting a quote is easy and free. Call us at (888) 570-RELO or use our contact form to request a free, no-obligation estimate. We’ll review the details of your move, answer your questions, and provide a clear plan of action and price.
Are your estimates really free?
Yes. Every estimate is free and comes with no obligation. Your estimator builds a plan tailored to your move so you know exactly what to expect before moving day — no surprises.
How far in advance should I book my move?
We recommend booking as early as you can. For local moves, two to four weeks’ notice is ideal; for long-distance moves — and any move during the busy summer season — the more lead time the better. Need to move on short notice? Call us; we’ll do our best to accommodate last-minute requests.
What types of moves do you handle?
We do it all: residential moving, local Long Island moves, long-distance relocations, New York to Florida moves, seasonal snowbird shipping, compassionate senior and elder moves, and commercial and office relocations.
Do you move out of state and long distance?
Absolutely. Long-distance moving is one of our specialties. We move households along the entire East Coast corridor — New England, the Carolinas, the Southeast and Florida — with one accountable crew handling your belongings door to door, no swapping trucks or transferring loads along the way.
What is your snowbird moving service?
Each fall, thousands of northerners head south to escape the cold, then return in the spring. Our snowbird service lets you ship your clothing, golf clubs and seasonal belongings ahead so you can travel light — and we bring them back when spring blooms.
Do you handle commercial and office moves?
Yes. We have years of experience with office, warehouse and machinery moves. We plan around your timing and personnel — including nights and weekends — to keep down-time as short as possible so your business keeps running. Learn more about commercial moving.
Can you help with a senior or elder move?
Yes, and we do it with extra care. Our patient, courteous crews and organizers help clients sort, purge and categorize belongings before a senior or elder move. For the downsizing and selling side, our sister company Sisters in Charge handles estate sales, tag sales, online auctions and senior move management.
Do you offer packing services and supplies?
We do. Choose full-service packing, partial packing for just your fragile or valuable items, or pack yourself and leave the heavy lifting to us. Every item we pack is blanket- and shrink-wrapped for safe transport. See our packing services, or use the Packing 101 checklist below if you’re packing on your own.
Do you offer storage?
Yes. We offer clean, secure storage solutions, including climate-controlled options, for short- or long-term needs. Storage is especially helpful when your move-in and move-out dates don’t line up, or when you’re staging a home for sale.
How are my belongings protected during the move?
Your belongings are blanket- and shrink-wrapped, and your furniture is disassembled and reassembled by professionals with years of experience. Our trucks are clean, well-maintained and equipped with air-ride suspension, which protects against excessive shaking in transit. US Relocators is licensed and insured.
Will you disassemble and reassemble my furniture?
Yes. Our experienced crews disassemble furniture before loading and reassemble it in your new home, placing each piece where you want it.
Do I need to be present on moving day?
We recommend that you — or someone you trust to act on your behalf — be present at both pickup and delivery to answer questions, confirm what goes where, and do a final walkthrough.
How long will my move take?
It depends on the size of your home and the distance. Many local moves are completed in a single day, while long-distance moves vary by route. Your move coordinator will give you a realistic timeframe as part of your estimate.
Can you clear out a home or remove junk?
Yes. We offer clean-outs and junk removal for homes, estates and properties — ideal when you’re downsizing, settling an estate, or preparing a home for sale.
I need to sell or downsize before I move. Can you help?
That’s exactly what our sister company is for. Sisters in Charge specializes in estate sales, tag sales, online auctions and senior move management — so the selling and downsizing side is handled by the same trusted family while US Relocators handles the move itself.
Safe Moving Guidelines — What can't be moved?
For safety and to comply with federal, state and local laws, US Relocators cannot transport hazardous materials. These items must be disposed of properly — contact your city or county for guidance. Our non-allowable list includes:
- Aerosol cans
- Ammonia
- Ammunition
- Car batteries
- Charcoal and lighter fluid
- Charged scuba tanks
- Chemistry sets
- Cleaning solvents
- Darkroom chemicals
- Fertilizer
- Fire extinguishers
- Fireworks
- Fuels/oils
- Household batteries
- Kerosene
- Liquid bleach
- Loaded guns
- Matches
- Nail polish and remover
- Paint thinners
- Paints/varnishes
- Pesticides
- Poisons
- Pool chemicals
- Propane tanks
- Sterno fuel
- Weed killer
Moving tip: you may find you no longer need these materials — or can replace them — once you’ve moved into your new home.
Moving guns & ammunition
We are unable to transport loaded guns or loose ammunition. Please contact your move coordinator for specific instructions, and be sure you know the rules for transporting these items across state lines.
Packing 101 Checklist
Proper packing saves you time and frustration when it’s time to unpack. If you’re packing yourself, follow these steps:
- Start with out-of-season items and things you use infrequently.
- Empty dresser drawers of breakables, perishables and prohibited items.
- Isolate and protect dangerous items like knives or skewers that might puncture other items (or movers).
- Keep all pairs and components together. Place small hardware in plastic bags and tape them securely to the equipment.
- Wind and fasten electrical cords so they don’t dangle.
- Wrap fine china, crystal and delicate items individually in clean, unprinted paper, tissue, or towels.
- Put a two- to three-inch layer of crushed paper in the bottom of every carton, and fill empty spaces firmly as you go.
- Consolidate smaller boxes of delicate items into a single large box, filling gaps with crushed paper.
- Don’t overload cartons, but pack firmly so items can’t shift. The cover should close easily without bending inward.
- Seal cartons securely with tape and label each box with its contents and destination room.
Prefer to leave it to the pros? Ask about our professional packing services.
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